移情设计在儿童牙科产品体验设计中的运用

Application of Empathic Design in Children Dental Products Experience Design

中文关键词: 移情设计  儿童牙科  医疗产品体验

英文关键词: empathic design  children dental  medical product experience

中文摘要:

      目的 通过移情设计的介入， 探索儿童牙科产品再设计的可能。细化用户的痛点和需求， 为解决儿童牙科恐惧症提供更多视角。方法 基于产品服务系统设计的理论， 用移情设计中的多种工具， 从用户研究到原型设计进行针对儿童牙科产品体验设计的探索。结论 完善儿童的就医体验， 通过对用户 “说”、“做”、“想” 的移情研究， 增加产品设计的丰富度和科学性， 以缓解儿童的牙科恐惧症。

英文摘要:

      Through the intervention of empathic design， it explores the possibility of children dental products redesign. It details users′pain points and demands， and provides more perspectives for solutions of children dental phobia. Based on the theory of product service system design， and using the toolkit of empathic design， it explores the children dental products redesigns from user research to prototyping.By improving the clinic experience of children，the richness and science of product design are increased through the empathic design of say， do and think of user in order to achieve remission children dental phobia.