智能手机 iOS & Android 系统操控行为的用户体验对比研究

Comparative Study on User Experience of IOS & Android System Manipulation Behavior in Smart Phone

中文关键词: iOS 系统  Android 系统  用户体验  操控行为  对比研究

英文关键词: iOS system  android system  user experience  manipulation behavior  comparative study

中文摘要:

      目的 从操控行为的角度，研究智能手机 iOS & Android 两个系统产生不同用户体验的原因。方法 基于用户体验和可用性测试的方法，选择若干典型用户对某一特定的操控任务进行测试，记录实验过程中手机操控的步骤、层级关系、操作的时间，分别从有效性、效率、满意度等方面对两种系统的操控用户体验做出评价。结论 因为智能手机 iOS & Android 两个系统的设计开发的思路和定位不同，所以会产生不同的用户体验，iOS 系统偏向于让用户去熟悉并适应其给定的操作和思维方式，希望每一个操控任务都可以尽快但有秩序的完成，因此它预测了使用者会出现的绝大多数的状况，然后选择对大部分用户的使用都相对快捷的路径进行设计；Android 系统则希望智能手机系统可以更多地被用户自己掌握和选择，因此它给出了大量的选择项供用户更改和自定义，进而可以实现较多的个性化设置。

英文摘要:

      It aims to study the reasons for the different user experiences generated by the smart phones iOS & Android from the perspective of manipulation behavior. Using the methods of user experience and usability testing, several typical users were selected to test a specific task, and the operation steps, hierarchical relationships, and operation time during the experiment were recorded. The user experience of the two systems was evaluated in terms of effectiveness, efficiency, and satisfaction. The reason why the smart phone iOS & Android both produce different user experiences is that the two perspectives are not the same. The iOS system prefers to familiarize users with their operation and thinking modes. It is hoped that every purpose can be finished as soon as possible. But the orderly completion, So it roughly estimates lots of situations that users will meet, and then choose the fastest way to design according to the user to use. Android system wants every detail of the phone is under the user's own control, so a large number of choices are available for users to change and customize, so a lot of personalized settings can be achieved.