公共信息导向系统标准实施的现状和思考

Current Situation and Thinking of Implementation of Public Information Guidance System Standards

中文关键词: 公共信息导向系统  标准化  寻路绩效  差异化

英文关键词: public information guidance system  standardization  way-finding effectiveness  differentiation

中文摘要:

      目的 考察公共空间，发掘特别是室内空间导向系统设计设置中导致寻路绩效不高的问题，并提出改善的方法。方法 实地调查了多个大型公共空间的导向系统设计设置，深入研究由GB/T 10001、GB/T 15566和GB/T 20501组成的公共信息导向系统的国家标准系列，找出现实和标准之间的差距，提出具体的意见和从不同层次改进寻路绩效的方案。结论 现实中导向系统的设计设置，或多或少和推荐标准有差距，呼吁社会各界共同努力推行标准，使其得以实施落地。总结了几种常见的不按标准设计设置导向标志而导致游客不能快速、准确理解，影响寻路绩效的案例，并给出了改正意见。进一步对现行标准本身一些落后于时代发展的细节提出了具体修改建议。最后，辩证地分析了如何平衡标准化和差异化，以及如何差异化的问题。

英文摘要:

      The work aims to investigate the public space to identify the problems causing inefficient way-finding in the design and settings of guidance systems, especially in the indoor space, and to propose approaches to improve the situation. On-spot investigations were conducted on the design and settings of guidance systems in many large public spaces. In-depth studies were conducted on the national standard series of public information guidance systems composed of GB/T 10001, GB/T 15566 and GB/T 20501. Gaps between reality and standards were found out, and specific suggestions and plans to improve the way-finding performance from different levels were put forward. In reality, the design and settings of the guidance systems are more or less different from the recommended standards, calling on all sectors of society to work together to implement the standards, so that they can be implemented. Several common cases in which tourists cannot understand the guidance signs quickly and accurately because these signs are not designed and set up according to the standards and affect the way-finding performance are summarized, and some correction opinions are given. Furthermore, specific suggestions for revision of some details of the current standards that are behind the development of the times are put forward. Finally, how to balance standardization and differentiation and how to differentiate are dialectically analyzed.