智能汽车中基于信任的接管系统交互设计

Interaction Design for Trust-based Takeover Systems in Smart Cars

中文关键词: 汽车HMI设计  Level 3自动驾驶  信任度  接管系统

英文关键词: automotive HMI design  Level 3 autonomous driving  trust  takeover system

中文摘要:

      目的 以Level 3级别自动驾驶汽车的接管系统作为主要研究对象，探究HMI设计对驾驶员在典型接管场景下的驾驶信任度的影响。方法 采取了文献查阅、案例研究、理论分析、用户研究、系统设计、实验评估等研究方法，基于驾驶信任度的理论模型，设计典型驾驶场景下的人机交互界面，增加驾驶员对接管系统的信任度，提高使用Level 3自动驾驶的安全性和舒适性。对HMI设计方案制作了关键原型和效果图，并在模拟驾驶器上进行了设计验证。结果 对方向盘进行灯带变化设计和中控信息基于信任的透明度设计，有效提高了接管场景下人对自动化系统的信任度，并提高了接管效率和用户满意度。结论 信任度是在用户与产品交互的过程中不断发展变化的，HMI设计应该考虑在交互过程中人机信任的因素。

英文摘要:

      Using the takeover system of Level 3 autonomous vehicles as the main research object, the paper investigates the effect of HMI design on driver’s driving trust in typical takeover scenarios. Research methods such as literature review, case study, theoretical analysis, user study, system design, and experimental evaluation were adopted to design the human-computer interaction interface under typical driving scenarios based on the theoretical model of driving trust, to increase the driver's trust in the takeover system, and to improve the safety and comfort of using Level 3 autonomous driving. Key prototypes and effect drawings were produced for the HMI design solution, and the design was verified on the simulated driver. The light-band change design for the steering wheel and the trust-based transparency design for the central control information effectively improve human trust in the automation system in the takeover scenario, and increase the takeover efficiency and user satisfaction. Trust is an important dimension to consider in HMI design, and the interaction design of future self-driving cars should focus on this.