定制衣柜设计中用户需求挖掘及实例研究

User Requirements Mining and Case Study in Custom Wardrobe Design

中文关键词: 定制衣柜  用户需求  因子分析  隐喻抽取技术

英文关键词: custom wardrobe  user requirements mining  factor analysis  Zaltman Metaphor Elicitation Technique (ZMET)

中文摘要:

      目的 定制衣柜用户需求复杂多样，难以获取用户真实需求，提出一种针对定制衣柜的用户需求挖掘的方法。方法 在获取代表性需求的基础上向上收敛建立用户需求挖掘框架，向下发散深入挖掘用户需求。首先通过文献研究、专家小组的定性研究方法获取代表性需求、采用因子分析构建定制衣柜用户功能需求层级结构并将一级需求归纳为便捷收纳、舒适使用、辅助穿搭、布局合理、安心保管5个类别，其次通过改进的隐喻抽取技术(ZMET)深入挖掘定制衣柜用户需求，最后基于需求元粒度控制的用户需求语义分析提取用户需求语义。结果 通过选取8位高介入用户进行实验，共获得47项功能需求和33项功能设计需求。结论 此方法能够严谨有效地挖掘定制衣柜用户内心深层次的需求，为定制衣柜功能设计提供思路。

英文摘要:

      The user requirements of customized wardrobe are complex and diverse, so it is difficult to obtain the real requirements of users. This paper proposes a method to mine the user needs of customized wardrobe. On the basis of obtaining representative requirements, the framework of user requirements mining is established by convergence upward, and user requirements are mined by divergence downward. First of all, through literature research and qualitative research methods of expert group, the representative needs are obtained, and factor analysis is used to build a hierarchical structure of customized wardrobe user functional requirements. First level requirements are classified into five categories:convenient storage, comfortable use, auxiliary clothing, reasonable layout, and secure storage. Secondly, through improved Zaltman Metaphor Elicitation Technique (ZMET), the user requirements of customized wardrobe are deeply explored. Finally, the user requirement semantics are extracted based on the user requirement semantic analysis of requirement element granularity control. A total of 47 functional requirements and 33 functional design requirements were obtained by 8 high intervention users. This method can excavate the deep needs of the custom-made wardrobe users and provide ideas for the functional design of the custom-made wardrobe.