基于Kano-QFD的健身游戏系统优化设计

Optimal Design of Fitness Game System Based on Kano-QFD

中文关键词: Kano-QFD模型  用户旅程图  健身游戏系统  用户需求  设计要求

英文关键词: Kano-QFD  user journey map  fitness game system  user requirements  design requirements

中文摘要:

      目的 有效获取健身用户对健身游戏系统的功能需求及其权重，并确定健身游戏系统的关键性设计要求，从而提升健身游戏系统的用户满意度。方法 通过绘制用户旅程图对健身用户的行为路径进行分析，探求健身用户的需求，根据Kano模型对功能需求进行属性归类，并量化计算出用户需求重要度;然后基于QFD模型，获取健身游戏系统的设计要求，确定其重要度权重，通过对比分析得出关键性设计要求。结果 健身功能设计要求和教育指导设计要求的重要度权重最大，是健身游戏系统设计优化过程中的关键性设计要求。结论 通过用户旅程图、Kano模型和QFD模型的结合，以动感单车健身游戏为例进行研究，验证了该方法的可行性，从用户需求的角度为健身游戏系统的功能提供设计和优化的依据。

英文摘要:

      The work aims to effectively obtain the weight of functional requirements and determine the key design requirements for fitness users, so as to improve the user satisfaction of fitness game system. Firstly, the user journey map was used to analyze the behavior path and explore the needs of fitness users. Then, according to Kano, the functional requirements were classified and the weight of user requirements were quantified. Finally, based on the QFD, the design requirements were obtained and quantified, and key design requirements were determined through comparative analysis. Fitness function and educational instruction have the most important weight, which are the key design requirements in the fitness game system design process.Through the combination of user journey map, Kano and QFD, the feasibility of this method is verified by taking fitness bike game as an example, which provides the basis for the design and optimization of fitness game system functions from the perspective of user needs.