即时临场用户主观数据采集方法研究

Instant in-Situ User Subjective Data Collection Method

中文关键词: 情境感知  用户体验  数据采集  用户主观数据

英文关键词: s on Human Factors in Computing Systems, 2010(1):3361-3366.

中文摘要:

      目的 建立一种即时临场的用户主观数据采集方法，并验证方法的有效性和价值。方法 利用情境感知工具CAUX(Context Awareness User Experience)，以CAES(Context-Aware Experience Sampling)概念为基础，对依赖记忆的传统方法、数据采集方式单一的现有方法以及采集数据的时机不准确等问题进行解决，在保证数据耦合性的基础上，结合数据处理自动化，建立了一种通用的、系统的即时临场用户主观数据采集方法。结果 此方法在发现用户体验问题的内容、数量、严重程度等方面具有明显优势，可有效节约研究成本。结论 此方法在用户真实的研究人员感兴趣的情境下即时采集用户主观数据，在一定程度上提高了数据的准确性，能更有效地帮助用户研究和理解用户的行为和想法。

英文摘要:

      This paper aims to establish an instantin-situ user subjective data collection method, andverify the effectiveness and value of the method. Based on the concept of CAES (Context-Aware Experience Sampling), the CAUX (Context Awareness User Experience) is adoptedtosolve the problems such as traditional methods relying on memory, and single data collection and inaccurate data collection timing in the existing methods. On the basis of ensuring data coupling and combining with automatic data processing, a general and systematic instant in-situ user subjective data collection methodis established. The results showsthis method has obvious advantages in identifying the content, quantity and severity of user experience problems, effectively saving research costs. Under the context of user researchers’ interest, the method collects the user subjective data in time, improves the accuracy of data partly, and helps to conduct the user research and understand the user behavior and ideas more effectively.