基于Kano模型的颈颅电磁治疗仪造型设计

Modeling Design of Transcranial Electromagnetic Therapy Device Based on Kano Model

中文关键词: 医疗器械  颈颅电磁治疗仪  Kano模型  用户体验测试  用户满意度

英文关键词: medical products  transcranial electromagnetic therapy device  Kano model  user experience test  customer satisfaction

中文摘要:

      目的 深入了解医患双方需求，提高医疗器械产品的设计水平和医患双方对于医疗器械产品的满意度。方法 以Kano模型为基础调研医患双方对于医疗器械产品的需求，并对医患双方的需求进行对比和分析。专家团队对医患双方的需求进行筛选，设计师根据选择后的需求进行医疗器械产品造型设计。通过用户体验测试验证设计方案，并对用户体验测试中的不足进行修改并完善设计。结果 医患双方在经颅电磁治疗仪的设计需求上存在差异，在造型设计、交互设计需求上的差异较小，在功能设计需求上的差异较大。结论 通过Kano模型调研医患双方的用户需求、专家分析、用户体验测试三种方法的结合，以经颅电磁治疗仪造型设计为例进行研究，验证了该方法的可行性，为提高医疗器械产品的用户满意度提供了设计参考。

英文摘要:

      The paper aims to deeply understand the needs of both doctors and patients, improve the design level of medical products and the satisfaction of both doctors and patients for medical products. Based on Kano model, the needs of medical products of both doctors and patients were investigated, and the needs of both doctors and patients were compared and analyzed. The expert team screened the needs of both doctors and patients, and the designer designed the medical products according to the selected needs. The design scheme was verified by user experience test, and the shortcomings in user experience test were modified and the design was improved. There are differences in the design needs of transcranial electromagnetic therapy device between doctors and patients. The differences in modeling design and interactive design needs are small, but the differences in functional design needs are large. Combining Kano model to investigate the user needs of both doctors and patients, expert analysis and user experience test, taking the modeling design of transcranial electromagnetic therapy device as an example, the feasibility of this method is verified, which provides the basis for improving the user satisfaction of medical products from the perspective of user needs.