基于具身认知的就医导视系统适老化设计研究

Aging Design of Medical Guidance System Based on Embodied Cognition

中文关键词: 具身认知  适老化设计  就医导视界面  用户体验

英文关键词: embodied cognition  aging design  medical guidance interface  user experience

中文摘要:

      目的 从具身认知视角探索就医导视系统界面适老化设计，优化界面可用性，提升老年用户的交互体验。方法 引入具身认知理论，归纳总结具身交互特征，从功能目的、交互行为和情绪表现三个层面提炼产品界面适老化设计要素;调研老年用户就医导视系统交互过程中的使用体验与具身认知行为，绘制用户体验地图挖掘老年用户痛点，基于适老化设计要素解析得到用户具身认知需求并推出界面设计需求;结合就医导视系统设计层级，从“情境化”的功能流程、“生动化”的交互体验和“专注化”的情绪体验等方面提出基于具身认知的交互界面适老化设计策略;展开就医导视系统适老化设计实践，以验证该适老化设计方法有效性。结论 身体体验、心智模型及身体与环境的交互行为是影响认知理解的重要因素，老年用户在短期记忆、信息分析和决策力等方面的认知能力有所退化。因此，基于具身认知视角建立的交互设计方式，为适老化设计提升用户体验提供了一种可行的策略。

英文摘要:

      The work aims to explore the aging design of the medical guidance system interface from the perspective of embodied cognition to optimize the interface availability and improve the interactive experience of elderly users. Based on the embodied cognitive theory, the characteristics of embodied interaction were summarized. Firstly, the aging design elements of product interface were refined from three aspects:functional purpose, interactive behavior and emotional performance. Secondly, the use experience and embodied cognitive behavior of elderly users in the use of medical guidance system were investigated and the behavior pain points of elderly users were mined by drawing the user experience map. Next, the embodied cognitive demands of users were obtained through the analysis on aging design elements and the design requirements of interface were put forward. Then, combined with the design level of medical guidance system, the aging design strategy of product interface was proposed, which was based on embodied cognition from the aspects of "situational" functional process, "vivid" interactive experience and "focused" emotional experience. Finally, the aging design practice of medical guidance system was carried out to verify the effectiveness of the aging design method. Physical experience, mental model and interaction between body and environment are important factors affecting cognitive understanding, so the cognitive abilities of elderly users in short-term memory, information analysis and decision-making will deteriorate. Therefore, the interaction design method established based on embodied cognition provides a feasible strategy for aging design to improve user experience.