基于共被引法的国际用户体验研究的核心作者及其研究主题分析

Co-citation Analysis Based Analysis of International User Experience Design Core Authors and Their Research Topics

中文关键词: 用户体验  核心作者  共被引分析法  内容分析

英文关键词: s. Melbourne:ACM, 2022:1-5.

中文摘要:

      目的 用户体验是1个跨学科的研究领域，借鉴并贡献于许多学科。透过定量的文献知识关联，既可区分不同概念，又可识别概念认识论的转变，这对建立用户体验的整体理解是极为有益的。方法 基于2000—2022年14类国际设计期刊432篇文献，通过共被引分析法，确定了20位用户体验领域的核心作者并分析了其中49篇文献。结果 得出用户体验的5类研究主线、3次研究思想的跨越和3种认知范式。结论 用户体验的研究主线可分为现象学研究、基于过程、基于结果、基于中介和基于新兴技术这5类。研究思想经历了从用户体验到人的体验，再到超越人的设计这3次跨越。形成了用户需求驱动下合意的产品系统、人与社会可持续发展驱动下满足大部分人的幸福和福祉、新技术驱动下多方去中心化的人机关系之中的交互这3种认识范式。

英文摘要:

      User experience is an interdisciplinary field of study that draws on and contributes to many disciplines. Through a certain amount of literature knowledge associations, it is possible to both distinguish different concepts and identify conceptual epistemological shifts, which are extremely beneficial for overall understanding of user experience. Based on 432 papers in 14 international design journals from 2000 to 2022, 20 core authors in user experience were identified and 49 papers were analyzed by co-citation analysis. Five main lines of research on user experience, three leaps of research ideas and three cognitive paradigms were obtained. The main research lines of user experience can be divided into 5 categories. phenomenological research, process-based research, result-based research, intermediary-based research, and emerging technology-based research. The research idea has experienced three leaps. from user experience to human experience, and then to the design that surpasses people. Epistemology has formed three paradigms:a desirable product system driven by user needs, satisfying the happiness and well-being of most people driven by the sustainable development of people and society, and interaction in a decentralized human-machine relationship driven by new technologies.