老年人持续使用康复机器人的动因研究与设计思考

Design Thinking Based on Motivations of Using Rehabilitation Robots by the Elderly

中文关键词: 康复机器人  老年人  动因  用户性格

英文关键词: rehabilitation robot  elderly  motivation  user personality

中文摘要:

      目的 针对老年人使用康复机器人意愿不足的现状，本文深入探索老年人使用康复机器人背后的动因，从而为开发能够有效激励老年人参与康复训练的机器人提出设计改进建议。方法 以老年人为调查对象收集339份有效问卷,基于技术接受模型等理论基础，从技术与产品、用户体验和社会关系三个方面构建老年人使用康复机器人的动因模型，并进一步从用户性格方面对使用康复机器人的不同动因进行对比分析。结果 感知有用性、自我价值感知、感知趣味性、社会影响和便利条件与他人建立社会联系是影响老年人持续使用康复机器人的主要动因。而对于开放性高的老年人，感知有用性、自我价值感知对提升其持续使用意愿的影响较大;对于开放性低的老年人，社会影响的影响较大。对于神经质高的老年人，感知信任对提升其持续使用意愿的影响较大;对于神经质低的老年人，感知有用性、自我价值感知的影响较大。对于尽责性高的老年人，提升感知易用性、降低感知信任和便利条件，对提升其持续使用意愿的影响较大;对于尽责性低的老年人，感知信任和便利条件的影响较大。结论 提升老年人对康复机器人的使用意愿不仅在于技术角度的创新，还在于充分理解老年人的使用动因。因此，提出个性化设计建议，激发老年人持续使用康复训练机器人意愿，对于提升老年人生活品质具有重要的现实意义。

英文摘要:

      Nowadays, the elderly are not willing to use rehabilitation robots. In review of this situation, the work aims to deeply explore the motivations behind the elderly's use of rehabilitation robots and put forward several design suggestions to effectively promote the elderly's motivation. A total of 339 valid questionnaires were collected from the elderly as the survey subjects. Based on Technology Acceptance Model and other theoretical models, a motivation model for the elderly to use rehabilitation robots was constructed from three aspects:technology and product, user experience and social relationship. The different motivations for using rehabilitation robots were further compared and analyzed from the perspective of user personality. Perceived usefulness, self-value perception, perceived fun, social influence and convenient conditions to establish social connections with others were the main motivations affecting the elderly's continued use of rehabilitation robots. For the elderly with high openness, perceived usefulness and self-value perception had a greater impact on improving their continued use intention. For the elderly with low openness, social influence had a greater impact. For the elderly with high neuroticism, perceived trust had a greater impact on improving their continued use intention. For the elderly with low neuroticism, perceived usefulness and self-value perception had a greater impact. For the elderly with high conscientiousness, improving perceived ease of use and reducing perceived trust and convenience conditions had a greater impact on improving their willingness to continue using. For the elderly with low conscientiousness, perceived trust and convenience conditions had a greater impact. In conclusion, improving the willingness of the elderly to use rehabilitation robots lies in both technical innovation and fully understanding of the elderly's motivations to use them. Therefore, proposing personalized design suggestions to stimulate the elderly's willingness to continue using rehabilitation training robots is significant. It is meaningful for improving the quality of life of the elderly.