基于Kano-FAST-FBS的智能扫地机改良设计研究

Improved Design of Smart Sweeper Based on Kano-FAST-FBS

中文关键词: 产品设计  智能扫地机  Kano  FAST  FBS

英文关键词: product design  smart sweeper  Kano  FAST  FBS

中文摘要:

      目的 智能扫地机是智能家居生活中不可或缺的产品，但现有扫地机交互性和功能性趋于一致，为了有效识别居家清扫需求，进一步提升交互性和趣味性，并将其科学转化为产品的功能要素及结构参数，提出一种基于Kano-FAST-FBS模型的产品改良设计方法，以提升智能家居产品的满意度。方法 首先，基于Kano模型量化评估智能家居产品的用户需求属性，获得用户需求优先级;其次，运用功能分析系统技术(FAST)将用户需求分别转化为对应的产品功能要素;最后，以功能-行为-结构(FBS)设计模型为基础，实现了产品功能到结构参数的合理映射，进而得到改良产品的各个结构模块，输出最终设计方案。结果 以扫地机器人为例，验证了基于Kano-FAST-FBS模型的设计流程。结论 在该方法指导下的产品设计能系统地解决用户需求和功能结构模块之间的匹配问题，从而得出更符合用户功能预期的设计方案，并可以为其他类似产品设计提供参考思路。

英文摘要:

      The smart sweeper is an indispensable product in smart home life, but the interaction and functionality of the existing sweeper tend to be consistent. In order to effectively identify the needs of home cleaning, further enhance the interaction and fun, and scientifically transform them into functional elements and structural parameters of products to improve the satisfaction of smart home products, the work aims to propose a product innovation design method based on the KANO FAST-FBS model. Firstly, based on the Kano model, the user need attributes of smart home products were evaluated quantitatively and the priority of user needs was obtained. Secondly, FAST was used to convert user needs into corresponding product functional elements. Finally, based on the FBS model, the reasonable mapping of product function to structural parameters was realized, and then each structural module of the product was obtained to output the final design scheme. With the sweeping robot as an example, the design process of the Kano-FAST-FBS integration theory was verified. Under the guidance of this method, the smart home design can systematically solve the matching problem between user needs and functional structure modules and form a more accurate design scheme, which can provide a reference for other similar product design.